1. Data We Collect

When you use our services, we may collect the following categories of data:

• Personal identification data: name, email address, phone number, and any details you provide via contact forms or booking inquiries.
• Technical data: browser type, device information, IP address, and usage analytics (page views, session duration, event interactions).
• Communication data: messages, inquiries, and correspondence sent to info@novastralis.com or through our website forms.

2. How We Use Your Data

We process your data solely for the following purposes:

• Responding to your inquiries and providing astronomy tourism, stargazing event coordination, and educational program information.
• Improving our website and services through aggregated analytics (e.g., which stargazing guides are most read).
• Complying with legal obligations and protecting our rights.

We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.

3. Cookies & Tracking

Our website uses essential cookies for basic functionality (session management, security) and optional analytics cookies (via a third-party service) to understand how visitors interact with our content. You can manage your cookie preferences through your browser settings. By continuing to browse, you consent to the use of essential cookies.

4. Data Sharing & Third Parties

We may share your data with trusted third-party service providers who assist us in operating our website and delivering services, including:

• Web hosting providers (for server infrastructure).
• Analytics providers (for anonymized usage statistics).
• Email service providers (for communication related to your inquiries).

These processors are contractually bound to protect your data and may not use it for any other purpose. We do not transfer your data outside of South Africa unless necessary for service delivery, in which case we ensure adequate safeguards are in place.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are stored for up to 24 months. Analytics data is retained for 26 months. You may request earlier deletion at any time.

6. Your Rights

Under applicable data protection laws (including GDPR and CCPA where relevant), you have the following rights:

• Access: request a copy of the personal data we hold about you.
• Rectification: correct any inaccurate or incomplete data.
• Erasure: request deletion of your personal data, subject to legal retention requirements.
• Portability: receive your data in a structured, commonly used format.
• Objection / Withdraw Consent: opt out of processing for analytics or marketing at any time.

To exercise any of these rights, please contact us using the details below. We will respond within 30 days.

7. Anti-Misrepresentation Statement

NovaStralis is a legitimate astronomy tourism and education service provider operating in South Africa. We do not make false claims about our services, endorsements, affiliations, or guarantees. All testimonials and descriptions on our website reflect genuine experiences. We do not use fake urgency, misleading pricing, or impersonate any government or official entity. Our ownership and contact details are clearly stated.

8. Contact Us

For any privacy-related requests, questions, or concerns, please reach out to:

NovaStralis
33944 Oberholzer Inlet Suite 119
Email: info@novastralis.com
Phone: 0153739912